Community services

Jobs: Muslim Community Services (MCS) Domestic Violence Counselor – Greater Toronto Area, ON

Muslim Community Services (MCS) is a group of diverse professionals dedicated to improving the community engagement of newcomers.

Our agency was established in 1987 as a non-profit organization to serve and work with newcomers to facilitate their settlement and integration into Canada. We offer a wide range of services and learning opportunities to connect newcomers to a brighter future in the ever-changing Canadian society. The Domestic Violence Counselor will be responsible for supporting vulnerable and at-risk women by addressing their immediate needs by providing and engaging them through culturally appropriate counselling, safety planning, advocacy and education . In addition, will provide services to women victims of domestic violence by offering counselling, referral, problem solving and support services.


  • Gathers relevant information about customer issues, needs, and risks by interviewing, observing behavior, and using a variety of inventories, checklists, and questionnaires
  • Performs comprehensive risk assessments: identifies safety issues and helps individuals reduce risk
  • Provides support, counseling and problem solving to clients to resolve family functioning issues in an individual or group setting
  • Build supportive relationships with survivors of violence, case-specific information and updates; provides emotional support and practical assistance
  • Support advice, information and referral to appropriate legal, medical and housing services and other community resources
  • Participates in the development, modification and evaluation of client service plans with the integrated case management team
  • Develops and implements an intervention plan within program guidelines
  • Provides parenting skills workshops to clients on issues such as parent-child interaction, child development, discipline and guidance, and other related topics
  • Raises awareness of issues of violence against women in the community we serve; plan and develop community outreach materials and strategies
  • Provides information and referrals to other community service providers, resources and professionals as needed
  • Liaise and network with other service providers, institutions and government agencies; attend meetings and participate in sub-committees
  • Case management, maintenance of client files and documentation
  • Maintains records and related statistics and provides monthly reports to supervisor
  • Performing administrative duties i.e. record keeping, admissions procedures, reports
  • Any other responsibilities prescribed by the board or designate that are complementary to the position
  • Reporting to the General Manager or his representative(s)


  • Bachelor of Social Work (BSW) or a combination of similar post-secondary education with a minimum of 3 years of work experience and specialized training
  • Minimum of 3 years of demonstrated work experience in crisis intervention or counseling on violence against women, particularly with diverse communities
  • In-depth knowledge of domestic violence issues, the cycle of violence and the impact of violent behaviors on women, children and men
  • Crisis intervention, supportive counseling and problem solving skills
  • Excellent interpersonal, organizational, communication, presentation and facilitation skills
  • Good team player, with the ability to collaborate and share ideas
  • Flexible, self-motivated, able to work independently and maintain good relationships with clients and colleagues
  • Ability to work with diverse people and communities being aware of socio-economic and cultural barriers
  • Knowledge of community resources and settlement issues and trends as they relate to the geography, demographics and economics of Peel Region/GTA
  • A good written and oral command of English and one of the following languages ​​is a definite asset: Urdu, Hindi and/or Punjabi
  • Ability to manage multiple priorities with ease and professionalism; able to work in a fast-paced environment with minimal supervision
  • Excellent report writing skills
  • Strong communication (oral and written) and computer skills (Word, Excel, PowerPoint, Outlook), social media (Facebook, Twitter, LinkedIn, etc.)
  • Accommodation of flexible working hours, including evenings and weekends, as needed
  • A vulnerable sector criminal record check is required as part of the hiring process
  • Must have own transposition, driver’s license and insurance to use your vehicle for work-related travel

MCS is an equal opportunity employer that promotes the principles of diversity and equity and adheres to the principles of the Ontario Human Rights Code and the Accessibility for Persons with Disabilities Act. Ontario. Accommodations are available on request; any request must be made in advance to the HR department.

Please submit your CV together with a cover letter in ONE document.

(PDF, Word or rich text format) referring to:

MCS-JC-0210- Domestic Violence Counselor

Human resources department

Muslim community services


Job type: Full time

Salary: Starting at $28.00 per hour


Dental care
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Monday to Friday

Application deadline: 2022-06-19

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