KENNETT SQUARE – LCH Health and Community Services, a community health center serving over 8,000 patients in South Chester County, was recently recognized by the National Committee for Quality Assurance, or NCQA, as a Patient Centered Medical Home 2021. According to the NCQA website, there are five basic skills for being a patient-centered nursing home:
• Comprehensive Care: Meeting a patient’s physical and mental health care needs through a team-based approach to care.
• A patient-centered approach: providing care that is whole-person-oriented, with an understanding and respect for culture, unique needs, preferences and values.
• Coordinated Care: Navigate patient care across all parts of the health care system, such as specialty care, hospitals, home health care, and community services.
• Accessibility of services: make care accessible by minimizing wait times, improving office hours and access to providers after hours of operation by telephone, e-mail or other methods.
• Quality and Safety of Care: A commitment to quality improvement (QA), improved performance, patient satisfaction and population health management: a systems level commitment to quality.
CHL’s Kennett Square location has been the recipient of this award for the past four years. NCQA Professional Accreditation is recognized by thousands of practices across the United States.
“This says a lot about our care team at LCH and how everyone at LCH is constantly working to put our patients first,” said Ronan W. Gannon, CEO of LCH. “It is an honor and a privilege to lead this team in providing such excellent, affordable and accessible health care to everyone in our community. “